| 1 | $Id$ |
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| 2 | [Please note that licensing, compiling, usage and other documentation can be |
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| 3 | found in the docs subdirectory.] |
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| 4 | |
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| 5 | If you have a question or think you are experiancing a bug, it is important |
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| 6 | that you provide enough information for us to help you. Failure to provide |
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| 7 | enough information will likely cause your email to be ignored or get an |
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| 8 | annoyed reply from the author. |
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| 9 | |
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| 10 | If your problem has to do with COMPILING tcpreplay: |
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| 11 | - Version of tcpreplay you are trying to compile |
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| 12 | - Platform (Red Hat Linux 9 on x86, Solaris 7 on SPARC, OS X on PPC, etc) |
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| 13 | - ./configure arguments |
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| 14 | - Contents of config.log |
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| 15 | - Output from 'make' |
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| 16 | - Any additional information you think that would be useful. |
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| 17 | |
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| 18 | If your problem has to do with RUNNING tcpreplay or one of the sub-tools: |
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| 19 | - Version information (output of -V) |
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| 20 | - Command line used (options and arguments) |
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| 21 | - Platform (Red Hat Linux 9 on Intel, Solaris 7 on SPARC, etc) |
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| 22 | - Make & model of the network card(s) and driver(s) version |
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| 23 | - Error message (if available) and/or description of problem |
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| 24 | - If possible, attach the pcap file used (compressed with bzip2 or gzip |
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| 25 | preferred) |
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| 26 | - The core dump or backtrace if available |
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| 27 | - Detailed description of your problem or what you are trying to accomplish |
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| 28 | |
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| 29 | Note: The author of tcpreplay primarily uses OS X; hence, if you're reporting |
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| 30 | an issue on another platform, it is important that you give very detailed |
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| 31 | information as I may not be able to reproduce your issue. |
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| 32 | |
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| 33 | You are also strongly encouraged to read the extensive documentation (man |
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| 34 | pages, FAQ, documents in /docs and email list archives) BEFORE posting to the |
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| 35 | tcpreplay-users email list: |
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| 36 | |
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| 37 | http://lists.sourceforge.net/lists/listinfo/tcpreplay-users |
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| 38 | |
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| 39 | Lastly, please don't email the author directly with your questions. Doing so |
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| 40 | prevents others from potentially helping you and your question/answer from |
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| 41 | showing up in the list archives. |
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| 42 | |
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| 43 | Thanks, |
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| 44 | Aaron (tcpreplay author) |
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| 45 | |
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| 46 | PS: |
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| 47 | This product includes software developed by the University of |
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| 48 | California, Berkeley, Lawrence Berkeley Laboratory and its contributors. |
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